Setting queue availability

To accept queue calls a user must be logged in to Skype for Business and have the correct user status.

The available queue status can be found in the status drop down in the Skype for Business client. The image below show a list of the options.



Status

Result

Status

Result

You will receive calls

Calls wil not be routed to you

Calls wil not be routed to you

Calls wil not be routed to you

Calls wil not be routed to you

Calls wil not be routed to you

Calls wil not be routed to you

You will receive calls

Calls wil not be routed to you