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Dynamics365 Link Module
Dynamics365 Link Module
The Dynamics365 Link module can be used by the SkypeAcd service to lookup Dynamics CRM information of the caller and send this info realtime using IM to agents the call is offered to.
The Dynamics365 Link module can be used by the SkypeAcd service to lookup Dynamics CRM information of the caller and send this info realtime using IM to agents the call is offered to.