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Installation
Installation
1 Installing the service
To install the Automated Attended service for Skype for Business complete the following steps. Please make sure that all the requirements are met before installing the service.
Unpack the software in a folder.
Open a command screen inside the .net Framework folder.
64bit windows: C:\Windows\Microsoft.NET\Framework64\v4.0.30319
Run the command to install the service
Write down the following configuration parameters:
Servicename
Displayname of service
Service description
Location of SkypeAcd.service.exe from step 1.
run the install util in the command screen
installutil.exe /ServiceName="ServiceName" /DisplayName="DisplayName" /Description="Description" ServiceLocation
example: installutil.exe /ServiceName="SkypeACDService" /DisplayName="SkypeAcd Service" /Description="This is the description for the skype ACD service" C:\Folder\Folder\SkypeAcd.service.exe
Fig. 1 - Example of installing the service in the command screen