(optional) Skype connectivity

Skype Connectivity provides Skype for Business users with the ability to search for and add Skype users. Skype Connectivity is a feature of Skype for Business that lets you enable federation and directory search with Skype users. After you enable Skype Connectivity your Skype for Business users will be able to search for and add Skype users.

Skype directory search

Skype Directory Search functionality provides Skype for Business users with the ability to search for Skype contacts. The search functionality lets users search using the following:

• Search by display name, example "John Doe" - This could return many results, so you might not find what you are looking for.

• Search by display name plus location, example "John Doe in Barcelona" - This will narrow the results of the search down considerably.

• Search by email, example "johndoe@outlook.com" - This should return one result in most cases; the one that matches the specified email exactly. But if the same email is associated with more than one account, multiple results may be returned.

• Search by phone number, example "123-123-1234" - This should return one result in most cases; the one that matches the specified phone exactly. Phone number must include the country code (i.e. 1-xxx-yyy-zzzz). If the same phone number is associated with more than one account, multiple results may be returned.

• Search by Skype Name, example "JohnDoe1456" - If exact match is found, it will be returned as the first result. Other possible "name" matches may be returned.

Compatability Matrix

Steps

1. Log in to https://portal.office.com

2. Go to the Skype for Business admin center

3. Go to Organisation

4. Go to External Communication

5. Uncheck the check below Public IM-connectivity

6. Email support@softapp-distribution.com or create a support request in the portal.
   
   

   1. Tell us which domain name should be whitelisted for Skype connectivity