Starting for the first time

Devices

Windows

The Skype for Business Windows client is installed by default on the University’s standard desktops as part of the Office 2016 suite/Office 365.

  1. Click the Windows start button at the bottom left of your screen 

  2. Select All Programs > Microsoft Office 2016 > Skype for Business 2015 When the Skype for Business window appears 

  3. Enter your UserID in the format username@domain.com

  4. Enter your password (your Office 365 or The Voice of O365 password)

  5. Click the Sign In button 

Mac OS

To use Skype for Business (Lync) for Mac 2011 you need to download and install the client program and then manually configure the settings. Download and all the instructions can be found in the Office 365 web portal, on the Software page.

  1. Log in to the Office 365 portal https://portal.office.com/

  2. Click Settings(cog icon ) >Office 365 settings> Software > Skype for Business 

  3. Click the Install button 

  4. Save the .dmg file 

  5. Open it (if your security settings won’t allow it to be launched by clicking, hold down the CTRL button and click the file, select ‘Open’ from the Finder menu) 

  6. Follow the installation instructions. 

  • Follow steps 2 & 3 on the Software page to apply the update and configure the server settings. 


To start after installation:

  1. From the Finder menu bar, select Go > Applications >Microsoft Lync In the Lync window 

  2. Enter the same data in both the Email address and User ID field in the format username@domain.com

  3. Enter your password (your Office 365 or The Voice of O365 password)

  4. Click the Sign In button 

Apple iOS/Android/Windows Phone

To use the Skype for Business app for iPhone/iPad and other mobile devices see Lync 2013 for mobile clients

Sign-In options

Subsequent access to Skype for Business

Once you have installed Skype for Business on your desktop and signed into it for the first time, it will automatically log you in and open the main Skype for Business window every time you start up your computer.

If you disable this preference (see Options below), you can start it manually when required.

To open Skype for Business manually

  • Find it in the main Office program list: Start >Programs>Microsoft Office 2013

    or


  • Search for it: enter Skype in the Search programs and files field in the Start menu.
    Tip - pin it to the taskbar for easy access. 

Taskbar

When Skype for Business is running, you will see a large Skype for Business icon on the Windows taskbar

Closing the Skype for Business window does not close the application, but merely minimises the window, which can then be opened by clicking the large taskbar icon.



Customising Skype for Business start-up

You can change your default Skype for Business start-up options using the Options menu (cog icon) on the main screen, then choosing Tools > Options Once the Options window opens, select Personal from the left-hand panel, then make the required changes, e.g. Login, Contact display, Your status, Showing/hiding your picture, Audio and video devices – see Options menu below.