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All settings in the manager module (top-level).
[general]
| Setting | Default | Description |
|---|
| Account |
| The account code to be used for the configured queues in this manager module. The account code is only used when configuration files are in use. |
DisplayName |
| Display name of queue manager for the account |
| SecondsBetweenTransfers | 0 | The minimum number of seconds that must have passed before an agent is offered a call again |
| CheckForTransferTimeout | 20 | The interval in seconds of the checks to transfer any waiting calls to an available agent |
| TimerInterval | 5000 | The interval in ms of the timer used to check if the checking interval above has passed |
[queue]
| Setting | Default | Description |
|---|
| ConfigurationFile |
| The configuration file with queues to start |
[websocket]
| Setting | Default | Description |
|---|
| Enabled | False | Enable/disable of the websocket used for distributing real-time queue statistics (True/False) |
| Port | 8079 | Port number to be used by the websocket to listen for incoming connection requests |
| Username | skypeacd | Username of the credentials for getting wallboard stats in json |
| Password | rtreport | Password of the credentials for getting wallboard stats in json |