Transfer fails on Service Center application
Problem
The Yealink phone range is incompatible with the Service Center application due to an issue with an unsupported transfer. The Service Center application will cancel a transfer send to the phone by the queue. The following error will be shown:
Error
2017-05-30 18:02:07: <42a656a8-6ee1-463e-8467-a2ba29cbcdd5> Super transfer of AV call failed: System.InvalidOperationException: Remote participant of the call to be replaced does not support replacing an existing call
Solution
If a Yealink phone is going to be used in a queue default Skype for Business Call Queue capabilities are possible.