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To install the Automated Attended service for Skype for Business complete the following steps. Please make sure that all the requirements are met before installing the service.

1. Unpack the software in a folder.
   
   
2. Open a command screen inside the .net Framework folder.
   

   1. 64bit windows: C:\Windows\Microsoft.NET\Framework64\v4.0.30319

      
      

3. Run the command to install the service
   1. Write down the following configuration parameters:
      1. Servicename
      2. Displayname of service
      3. Service description
      4. Location of SkypeAcd.service.exe from step 1.
   2. run the install util in the command screen

      1. installutil.exe /ServiceName="ServiceName" /DisplayName="DisplayName" /Description="Description" ServiceLocation

      2. example: installutil.exe /ServiceName="SkypeACDService" /DisplayName="SkypeAcd Service" /Description="This is the description for the skype ACD service" C:\Folder\Folder\SkypeAcd.service.exe

Fig. 1 - Example of installing the service in the command screen

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