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Distribution groups can be added to The Voice of O365 by creating a general group of 'ACDGroups'. Here you can let distribution groups become members. These will be automatically read out by our systems.
| Group | Description |
|---|---|
| ACDGroups | Groups that are members of this group will be synchronized to our AD |
This automatically copies the users in the group (provided they are present in Skype for Business) to our environment.
Example
Groups:
Membership ACD_Webshop
