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Search by display name, example "John Doe" - This could return many results, so you might not find what you are looking for.
Search by display name plus location, example "John Doe in Barcelona" - This will narrow the results of the search down considerably.
Search by email, example "johndoe@outlook.com" - This should return one result in most cases; the one that matches the specified email exactly. But if the same email is associated with more than one account, multiple results may be returned.
Search by phone number, example "123-123-1234" - This should return one result in most cases; the one that matches the specified phone exactly. Phone number must include the country code (i.e. 1-xxx-yyy-zzzz). If the same phone number is associated with more than one account, multiple results may be returned.
Search by Skype Name, example "JohnDoe1456" - If exact match is found, it will be returned as the first result. Other possible "name" matches may be returned.
Compatability Matrix
Client | Skype Directory Search and Add Contacts | Skype A/V, IM interop |
|---|---|---|
| Skype for Business 2015 | Yes | Yes |
| Skype for Business on Mac | Can add (no search) | Yes |
| Lync Desktop 2013 | Can add (no search) | Yes |
| Lync Web App - online and on-premises | N/A | N/A |
| Lync Mobile - Windows Phone | Coming Soon | Yes |
| Lync Mobile - Android | Coming Soon | Yes |
| Lync Mobile - iOS | Coming Soon | Yes |
| Lync Room System | Coming Soon | Yes |
| Lync Modern App (Win 8.1) | Yes | Yes |
| Lync Mac 2011 | Can add (no search) | Yes |
| Lync Desktop 2010 | Can add (no search) | Yes |
| Lync Phone Edition | N/A | N/A |
| Lync Attendant | N/A | N/A |
...
Steps
- Log in to https://portal.office.com
- Go to the Skype for Business admin center
- Go to Organisation
- Go to External Communication
- Uncheck the check below Public IM-connectivity
- Email support@softapp-distribution.com or create a ticketsupport request in the portal.
- Tell us which domain name should be whitelisted for Skype connectivity