To use the Voice mail, it is important to make a link with a Unified Messaging dial plan.Voor het gebruik maken van de Voice mail is het belangrijk om een koppeling te maken met een Unified Messaging dial plan.
Important for BUSINESS PREMIUM: users who want to use Voicemail must be in possession of Exchange Online Plan 2
Step 1
Go to the Exchange Admin Center on portal.office.com and open Unified Messaging .
Step 2
Create a new UM dial plan.
- Name: generic name
- Extension length: 5
- Dial plan type: SIP URI
- VoIP security mode: Unsecured
- Country Region Code: 31
Step 3
Enable users for O365 UM. In the Exchange Admin Center, go to Users and select your user.
Click on Edit Exchange Properties . Click Enable under Phone and Voice Features → Unified Messaging. Select Browse ... in the subsequent window. Select the UM Mailbox Policy from the list. Click Ok .
Step 4
Check in the next page that the SIP address is the same as the address with which the user logs in to Skype for Business. And fill in an extension number that belongs to the user. These numbers are assigned to you from SoftApp.
Information for SoftApp distribution
To make the connection ready, a number of values must be passed on to SoftApp distribution.
Value | Extra information |
---|---|
Tenant name / Organization name | View your * .onmicrosoft.com URL. On the spot of the * is the tenant name. |
User login with Voicemail | Indicate which users do / do not use Skype for Business Hosted Voicemail. |
Forward the information to support@softapp-distribution.com with the title: "Hosted Voicemail values for <ORGANIZATION>".