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[cwm]
Call waiting messages
| Setting | Default | Description | Example value |
|---|---|---|---|
| 1 | Defines the voice index of the message to be played as call waiting message for the first waiting call in the queue. Calls are ordered in the queue on a First In - First Out basis and by call priority. When a repeating call waiting message is played, the ordered number of that call is looked up as a key in this section and the accompanied voice index message in section 'voice' is played. | 1 | |
| 2 | See 1 | ||
| 3 | See 1 | ||
| 4 | See 1 | ||
| 5 | See 1 |
[application]
Defines the values to launch the Skype for Business Trusted application.
| Setting | Default | Description | Example value |
|---|---|---|---|
ApplicationUserAgent | SkypeAcd trusted application user agent name | ||
| ApplicationId | SkypeAcd trusted application id | ||
| ApplicationName | SkypeAcd trusted application name | ||
| Gruu | SkypeAcd trusted application gruu: Globally Routable User-Agent URI | ||
| ListeningPort | SkypeAcd trusted application listening port number | ||
| ProxyServerFqdn | Proxy (remote) server Fully Qualified Domain Name |
[endpoint]
Defines the endpoint of the Trusted Application.
| Setting | Default | Description | Example value |
|---|---|---|---|
ContactUri | SkypeAcd trusted application endpoint contact (sip) uri |
[users]
Defines the endpoint of the Trusted Application.
| Setting | Default | Description | Example value |
|---|---|---|---|
directories | Defines one or more sections which contain all queue agents. Sections are seperated using the '|' (pipe) sign. | custom_section |
[integrator]
Tells the file name of the integrator module.
| Setting | Default | Description | Example value |
|---|---|---|---|
Name | Defines the Integrator module name containing all integrator type setting keys for the queue. | queue_integrator.ini |
Custom Sections
[ivr] custom section
| Setting | Default | Description | Example value |
|---|---|---|---|
| Voice | Voice index of the starting message of the menu. When the message is played, the application starts listening to caller dtmf input | 1 | |
| MaxNrTries | Maximum number of tries the caller can use to enter valid dtmf input | 5 |
[directories] Active Directory group custom section
| Setting | Default | Description | Example value |
|---|---|---|---|
| Dn | Defines an Active Directory Distinguished Name for an AD distribution group with queue agent users. | CN=Sales,OU=Groups,DC=softapp-distribution,DC=com |