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The Skype for Business client uses DNS records to connect to Skype for Business to: log-in and allow federation. To properly use the Voice of O365 service a number (5) DNS records changed | additions need to be made. Below an example, your domain is ‘contoso.com’. Change all 'contoso.com' values in your own domain name (both internal and external).

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Are the above adjustments made then follow this link to verify the changes.

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