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Important for BUSINESS PREMIUM: users who want to use Voicemail must be in possession of Exchange Online Plan 2 |
Office administration portal
Step 1
Go to the Exchange Admin Center on portal.office.com and open Unified Messaging .
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Check in the next page that the SIP address is the same as the address with which the user logs in to Skype for Business. And fill in an extension number that belongs to the user. These numbers are assigned to you from SoftApp.
Information for SoftApp distribution
To make the connection ready, a number of values must be passed on to SoftApp distribution.
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View your * .onmicrosoft.com URL. On the spot of the * is the tenant name.
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The voice of O365 Adminstration portal
To enable Hosted Voicemail for a user enable the hosted voicemail option in the voice of o365 portal.
Step 1
Modify the voice policy to include the tenant name App policies >> Voicemail policies.
Step 2
Modify the policy you want to add to the user. And change the tenant name and server address like below. Click save when done.
Step 3
Open the users in Users >> Users and select Hosted Voicemail
And assign the voicemail policy and click update.
